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Benefits of Service Agreements
Problems never happen at a convenient time, and when they happen during a critical production job, operators need the quick response they get with an Agreement. Response on a time-and-materials basis may jeopardize their deadline.
An annual agreement fee means no unexpected, unplanned service bills to impact their budget. No unpredictable costs mean more time to focus on what's really important-running your business
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Information Management Services is a premier service provider with fast, reliable service to help reduce your costs and downtime. We are a factory authorized service provider for Canon and Kodak document imaging products. In addition, IMS provides maintenance agreements for Kodak, Bowe’ Bell + Howell, Fujitsu, and Canon, equipment along with Global 360 software products nationwide.
| • Warranty upgrades |
• Common Expiration Dates |
| • Maintenance Agreements |
• Scanner Relocation |
| • Periodic Maintenance |
• Per Call On-Site service |
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• Global 360
• ABBY
• KlickFile
• SpringCM
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• IMS on Site
• IMS AUR
• Kodak 3rd Party
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Customers will almost always say that cost is the reason they don't purchase a service agreement for their equipment. The one key element they don't factor in, is the value of service. If their equipment is down for a day or more, their business could suffer and could see lost revenue worth several thousand dollars. Service agreements, are not a cost, but an investment in your business.
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Benefits of
Service Agreements
Maintaining equipment on a regular basis will keep equipment running at peak performance.
With an agreement, operators can call for service as needed and they don't have to hunt down a purchase order or get authorization.
Downtime is equal to lost revenue. With an agreement, customers can call for service as soon as needed and they'll get priority response.
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